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MGA LOGO HOODIE GRAY
MGA LOGO HOODIE GRAY
MGA LOGO HOODIE GRAY
MGA LOGO HOODIE GRAY
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Size:
M
Important Information Before Purchase ⌄
  • Pre-order Period: November 16, 2026 (Mon), 18:00 – November 30, 2026 (Mon), 23:59 (KST/JST)

  • Additional sales of selected items may take place after the pre-order period ends, subject to remaining stock availability.

  • Orders will be delivered sequentially after the pre-order period ends. Please refer to the Shipping Information section below for detailed delivery schedules.

  • Product measurements may vary slightly depending on the measuring method.

  • Actual product colors may differ slightly from those displayed on your screen due to monitor settings and screen resolution.

Orders & Shipping ⌄

Shipping Methods: Shipping carriers vary depending on the destination country or region (e.g., EMS, DHL, etc.).

Available Destinations: Shipping is available only to countries and regions that can be selected when entering a shipping address at checkout.

Shipping Information

  • Orders will be delivered sequentially within approximately 4–6 weeks after the pre-order period ends. Delivery times may vary depending on the destination country or region. We appreciate your understanding.

  • This estimated period includes preparation time for pre-order items, international shipping from South Korea, and customs clearance. Additional time may be required depending on customs procedures and local delivery conditions.

  • Shipping fees are calculated automatically based on the destination country or region and the size and weight of the items. Fees may vary by destination.

  • Customs duties, import taxes, and customs clearance fees incurred during international shipping are the responsibility of the customer.

  • A tracking number will be provided after shipment for all international orders. You can use this number to track your shipment.

  • Please ensure that your shipping address and customs-related information are accurate. If delivery fails or an item is returned due to reasons attributable to the customer, the customer will be responsible for any actual additional costs incurred. Refunds and reshipments will be handled in accordance with our Returns & Exchanges Policy.

  • Delivery may be delayed or shipping schedules may change due to natural disasters, delays in air or sea transportation, local circumstances, or other related factors.

Entering and Updating Shipping Information

  • Customers must accurately provide the recipient's full name, shipping address, postal code, contact information, and any customs clearance information required by the destination country or region.

  • If you need to update your shipping information, please contact Customer Support immediately.

  • Once order fulfillment has begun, changes to shipping information may be restricted or may incur additional charges.

  • Depending on the customs regulations of the destination country or region, additional information or documentation may be required. Customers must submit the requested information within the specified deadline. Deadlines will be communicated individually based on the processing schedules of the local customs authorities and shipping carriers.

Customs Duties and Import Taxes

  • Products purchased from our website are shipped from South Korea to the destination country or region specified by the customer at the time of purchase.

  • Customs duties, import taxes, customs clearance fees, and other related charges may apply depending on the items ordered, quantity, product value, materials, and other relevant factors.

  • All customs duties, import taxes, and import customs clearance fees imposed under the laws and regulations of the destination country or region during international shipping are the responsibility of the customer.

  • Customs duties, import taxes, and import customs clearance fees are not included in product prices or shipping fees charged at checkout.

  • Customers must pay these charges directly to the local customs authorities or shipping carriers in accordance with their instructions.

  • Whether customs duties, import taxes, and related fees apply, as well as the amounts charged, depends on the destination country or region, product category, declared value, and other relevant factors.

  • Applicable duty rates and taxes may vary depending on the tariff classification of the products and conditions relating to their country of origin.

Whether duties and taxes apply, as well as the applicable rates and amounts, is determined by the customs authorities of the destination country or region based on factors such as product type, materials, quantity, and value.

Therefore, we cannot determine or guarantee the exact amount of customs duties, import taxes, or related charges before an order is placed.

We appreciate your understanding.

Country of Origin

  • The products covered by this policy and sold on our website are made in South Korea (Made in Korea).

  • Country of Origin: South Korea

Payment Currency

  • All product prices and payments on our website are denominated in South Korean Won (KRW).

  • When using an internationally issued credit card or other payment method, your card issuer or payment service provider may convert the amount from KRW into your local or billing currency.

  • The final amount charged may vary depending on the exchange rate and international transaction fees applied by your card issuer or payment service provider.

  • Any prices displayed in local currencies on our website are for reference only and do not guarantee the final amount charged.

  • For further information regarding exchange rates and international transaction fees, please contact your card issuer.

Orders Containing Multiple Items

  • If multiple items are ordered together, they may be shipped in separate packages depending on the order details and shipping circumstances.

  • When multiple orders or shipments occur, the customs value and applicable taxes will be assessed in accordance with the determination of the customs authorities in the destination country or region.

  • We do not provide guidance on ordering methods or splitting orders for the purpose of avoiding customs duties, import taxes, or other applicable charges.

If Your Order Cannot Be Delivered

  • If delivery is delayed or an item is returned due to customer-related reasons, including extended absence, an incomplete or incorrect address, inaccurate contact information, refusal of delivery, unpaid customs duties or import taxes, or failure to provide required customs clearance information, the customer will generally be responsible for actual costs incurred, including address correction fees, return shipping fees, reshipment fees, and customs-related charges.

  • Reshipment of a returned item will be subject to recovery and inspection of the item. We will inform the customer whether reshipment is possible. If the delivery issue is attributable to the customer, reshipment will proceed after payment of the additional shipping costs has been confirmed.

  • If a refund is available, it will be processed after accounting for actual costs incurred, including the original shipping fee, return shipping fees, and customs-related charges, to the extent permitted by applicable laws. Costs already paid directly by the customer will not be deducted again.

  • If an item is disposed of or cannot be recovered as a result of delivery failure, refund eligibility will be determined on a case-by-case basis after reviewing the delivery circumstances and the cause of the issue, in accordance with applicable laws.

  • Delivery issues attributable to us will be handled separately and appropriately.

Important Information Before Placing an Order

Please review the following information before purchasing products for international delivery.

  • Products are shipped from South Korea to the destination country or region specified at the time of purchase.

  • Orders will be delivered sequentially within approximately 4–6 weeks after the pre-order period ends. Delivery times may vary depending on the destination country or region.

  • Product prices and payments are denominated in South Korean Won (KRW).

  • The final amount charged may vary depending on exchange rates and international transaction fees applied by your card issuer or payment service provider.

  • Customs duties, import taxes, and customs clearance fees may apply upon importation. These charges are the responsibility of the customer.

  • Customs duties, import taxes, and import customs clearance fees are not included in product prices or shipping fees charged at checkout and must be paid directly to the local customs authorities or shipping carriers.

  • Failure to pay customs duties or import taxes, or failure to provide required customs clearance information, may result in delivery delays, returned shipments, and additional charges.

  • Customs clearance procedures and international shipping conditions may result in longer-than-usual delivery times.

By confirming your order, you are deemed to have reviewed and agreed to the information stated above.

Returns & Exchanges ⌄

【How to Request a Return or Exchange】

  • If you wish to request a return or exchange, please contact our Customer Support team and follow the instructions provided by our representative.

  • When contacting Customer Support, please provide your order number, the reason for your request, and any necessary supporting documentation.

  • If your item is defective, damaged, incorrect, or missing any components or accessories, please provide photos showing the condition of the item and its packaging to help us process your request more efficiently.

  • To ensure a smooth resolution, please retain the item, all included components and accessories, and the original packaging materials until the review and resolution process is complete.

  • Please note that returns or exchanges initiated without prior notification or authorization may not be processed properly.

  • Returned items must be shipped to the address and in accordance with the instructions provided by Customer Support. Unauthorized returns or shipments made using methods other than those specified may result in processing delays or additional costs.

【1. Defective Items, Incorrect Shipments, or Other Issues Attributable to Us】

  • If you receive a defective or damaged item, an item different from what you ordered, or an order with missing components or accessories, please contact Customer Support as soon as possible.

  • If an item does not conform to its description, advertised specifications, or the terms of the purchase agreement, you may request cancellation of the purchase within three (3) months of receiving the item and within thirty (30) days of discovering, or when you reasonably could have discovered, the issue.

After reviewing the condition of the item and your order details, we will provide instructions regarding an exchange or refund.

  • Return and Exchange Shipping Costs: If the issue is confirmed to be attributable to us, we will cover the shipping costs necessary for the return or exchange.

  • Refunds: If replacement stock is unavailable or an exchange cannot reasonably be arranged, we will review the situation and provide information regarding a refund or other available resolution.

  • Import duties, taxes, and related charges are generally payable directly by the customer to the relevant local authorities. For information regarding eligibility for reimbursement and applicable procedures, please contact the customs authority or the entity to which the payment was made.

Nothing in this policy limits any rights granted to customers under applicable laws.

【2. Returns Due to Customer Preference】

  • If you wish to return an item due to an incorrect size or color selection, a difference from your expectations, or any other reason attributable to customer preference, please follow the conditions below.

  • Return Request Period: Returns may be accepted under the applicable conditions if a request is submitted to Customer Support within seven (7) days of receiving the item.

  • Return Shipping Costs: For returns due to customer preference, the original shipping fee and the cost of returning the item to us are generally the customer's responsibility. Any deductions from the refund will be limited to actual costs incurred. Costs already paid directly by the customer will not be deducted again.

  • Exchanges: Exchanges requested due to customer preference may be accommodated depending on stock availability and other relevant circumstances.

  • Any actual costs payable by the customer for an exchange or return due to customer preference, including round-trip international shipping fees, will be disclosed in advance.

Please note that customs duties, import taxes, customs clearance fees, and other related charges incurred during international shipping and the return process are generally the customer's responsibility.

Customs duties, import taxes, and customs clearance fees already paid by the customer are generally not refundable by us.

Any deductions from a refund will be made only to the extent permitted by applicable laws.

【3. Cases Where Returns Due to Customer Preference May Not Be Accepted】

Returns due to customer preference may be restricted in the following circumstances:

  • A return request was not submitted within seven (7) days of receiving the item.

  • Product tags (TAGs) have been removed, or the value of the item has been impaired as a result of opening its packaging.

  • The packaging has been damaged, or the item shows signs of washing, stains, odors, damage to or loss of promotional gifts or accessories, or use.

  • The value of the item has been substantially reduced due to customer use, partial consumption, or similar circumstances.

However, returns may be restricted on these grounds only where the circumstances constitute a legally recognized basis for limiting the right to cancel a purchase under applicable laws.

The above restrictions apply only to returns due to customer preference. Defective items, incorrect shipments, and other issues attributable to us will be handled in accordance with Section 1.

Nothing in this policy limits any rights granted to customers under applicable laws.

【4. Delivery Failure Due to Incorrect Address, Extended Absence, Refusal of Delivery, or Other Customer-Related Reasons】

  • If an order cannot be delivered due to an incorrect or incomplete shipping address, inaccurate contact information, inability to contact the recipient, extended absence, refusal of delivery, unpaid customs duties or import taxes, failure to provide required customs clearance information, or other reasons attributable to the customer, the following procedures will apply depending on the delivery circumstances.

(If Reshipment Is Possible After the Item Is Returned)

  • Once the returned item has been recovered and its condition has been inspected, we will determine whether reshipment is possible. If reshipment is available, we will inform the customer in advance of any actual additional costs incurred due to customer-related reasons, including additional shipping fees. Reshipment will proceed after payment of the applicable costs has been confirmed.

  • If delivery failed due to customer-related reasons, actual costs incurred, including address correction fees, return shipping fees, reshipment fees, and customs-related charges, will generally be the customer's responsibility.

(If a Refund Is Possible After the Item Is Returned)

  • Once the returned item has been inspected, we will determine whether a refund is available and inform the customer of the applicable refund amount.

  • If delivery failed due to customer-related reasons, a refund may be issued after deducting actual costs incurred, including the original shipping fee, return shipping fees, and customs-related charges, to the extent permitted by applicable laws.

  • Costs already paid directly by the customer will not be deducted again.

(If the Item Has Been Disposed of or Cannot Be Recovered)

  • If an item has been disposed of by the shipping carrier, customs authority, or another relevant party, or if the item cannot be recovered, we will review the delivery circumstances and the cause of the issue, including whether it was attributable to the customer. Eligibility for a refund or reshipment will be determined on a case-by-case basis in accordance with applicable laws.

Delivery issues attributable to us will be handled separately and appropriately.

Nothing in this policy limits any rights granted to customers under applicable laws.

【5. Refund Processing】

  • Within three (3) business days of receiving the returned item, we will initiate the applicable refund or payment cancellation process in accordance with relevant laws.

  • The time required for the refund to appear on the customer's original payment method may vary depending on the processing timelines of the card issuer or payment service provider.

  • Customs duties, import taxes, and related charges paid directly to local customs authorities or shipping carriers are not included in refunds or payment cancellations processed by us. For information regarding potential reimbursement and applicable procedures, please contact the customs authority or the entity to which the payment was made in the destination country.

Contact Us ⌄

For any inquiries, please contact us through the chat support link below.

https://bigc.channel.io/

※ Inquiries are welcome in all languages.

【Customer Support Hours】

Monday–Friday (excluding weekends and public holidays)

10:00 AM–1:00 PM / 2:00 PM–5:00 PM (KST)